Move It Storage on Crabb River Rd in Richmond, TX

Everything went great, she was very helpful and friendly

The staff were friendly and professional at the same time. The place was neat, organized and safe.

Friendly, efficient, helped with questions. Wonderful staff and clean facility.

Very good explanation of rental spot and nice and profesional atention of Shamika very nice

The office manager was very knowledgeable and helpful. Also, very professional. Overall, a great experience.

The storage facility has been great! We have had our unit for 20 years but have just given it up due to price increases. For many years we could “borrow” a moving truck for limited mileage and return it with gas at no cost. Now we have to pay for gas and mileage and use of the truck. Even tho we only drove 2-3 miles and returned it with the same amt of gas we were still charged $13 in addition to the rental fee plus tax for a total of over $30 for 2 miles and 3 hours. Not happy! Glad we’re done with storage units!

Quality for the price!

Setup was easy, cancellation was easy. Great customer service! Would use again if needed.

She was a great customer service thanks :)❤️

The manager and her staff are always courteous, helpful and kind. Great customer service

Very fast and easy move in.

Very professional staff

Haven’t moved in yet, but so far the leasing experience and staff have been excellent.

Arrived at closing time and the young lady was very helpful and grateful for helping arranging a great location for our storage needs and pricing was better then the average for other units in the area.

I really appreciated the great customer from the beginning. The knowledge of the Move It Self Storage employees was splendid/great. The time that was taken to show me the different available sizes of units was great appreciated. The timing of the whole process was excellent 👌 also. I love the unit that you helped me get . It was much needed. Thank You guys at the Crab River Location.

Move it staff I found to be very knowledgeable, patient and understanding to my needs for explaining the different sizes of units available and what they look like so I could figure things out from there! I was given the perfect unit Very happy and Satisfied with the service and the gentleman that helped me.

Good, no problems

Move It made my decision to rent storage so easy. I secured the space online and conveniently was sent my access information. I then loaded items into my space ASAP. All of this took place within a 2 hour window. Great service from the employees from Move It. Because I was so quick to move into my space, the entry code had not updated. The employees helped me access the gate. I appreciated the assistance!

I went here to help a client move her belongings in here. It's a beautiful place not gone lie. But something I've noticed these places don't change the lock wen you move in. We spent 2 hours loading up her truck and we got there and they never took the look off and wen went threw alot to locate someone to fix the problem. We eventually got in but it cost my client money because my job charges by the hour. And also way to much security to have to go threw wen ur moving alot of stuff. I mean if u have 2 people to hold the doors and constantly punch in a bunch of numbers every time u go out the door go for it . Definitely clean well kept .

Fantastic service! The facility is very clean and safe. The staff is awesome! I would recommend them to anyone.

Excellent customer service!

The people in the office were very helpful Amanda from phone was very polite and helpful I will always come to this place make business

The property manager is helpful, pleasant, easy to work with; she responds to issues promptly and keeps the property clean.

Excellent. Made me feel at home and valued.

Helpful, fast and polite.

Great experience!

Smooth as silk was in and out with ease, Ashlyn was well versed in all aspects of the operation.

Helpful, polite and professional.

I love it. Very clean no bugs or other pest. People are very friendly. Climate control is at a decent temp, although the top floor gets a little warm sometimes. But as far as I know it doesn't have leaks when it rains. Very safe even at night.

It is neat, clean and well runned.

I had a very pleasant experience with the Storage representative, she was very helpful in helping me decide the size storage I needed.

Ashlyn was very helpful and found exactly what I needed.

We had a great experience here. Tried the online reservation but had some problems. Lucky for us Ashlyn was still around and she fixed everything. Truck was clean and worked great too. Highly recommend!

Excellent service, very professional and great employee(s) with positive attitude . Thank you very, very much Ashlynn.

Amber was awesome!

The storage unit was very clean easy to get to.A great idea to have those large dolly’s by the elevator. Thanks

Every one was super friendly, i would recommend this place to my friends and family!!!

Experience was quick and easy.

Pleasure to do business with. Courteous, friendly, professional and knowledgeable. I have now 3 storages there. Very, very happy!!!

Amber was fantastic. Helpful and efficient. Made it a pleasant experience.

Nice facility

I got a truck on Sunday and it was a great experience. Quick and self service.

Ashlyn and Amber were very accommodating and a pleasure to work it. Highly recommend this location for all of your u-haul needs!!!

Ashlyn was very nice and helpful, made a process of renting a truck and a storage space very easy. She treated customers with respect and courtesy. I appreciated it very much. I recommend this place with no reservations.

The property manager was super helpful and had great customer service. She made the check-in process super easy and I have no doubt that I’ll do business with her again in the future.

Quick, fast, and easy describes how simple it was to rent a storage here. Amber, the assistant manager, was both friendly and professional which made the renting experience a breeze. She is an outstanding asset for Move It and the facility itself was very clean, well lit, and easily accessible. I highly recommend renting a storage here!

It was one of the best customer service as well as clean storage places . The truck was priced reasonably fair and the Manager Ashlyn who showed me the space answered all of concerns. As did Ms. Terri, who I first met and rented the UHaul. Both associates were on point with their customer service. I was happy to rent both storage and truck. Thank you for the experience. Sincerely yours , Charles Wham Metcalf

Efficient and easy. I rented online and went and started moving in right away. Ashlynn was professional, knowledgeable and quick. Nice facility!

Everything was done fast and easy. I'm glad i went there and got a better deal then down the road.

It was a great experience

people there are very knowledgeable and extremely friendly. Will highly recommend MOVE IT SELF STORAGE in the Greatwood area. Clean and smell great all the time.

We received awesome service!! She was so nice and really helpful!

Amber made my experience choosing a storage unit amazingly easy! She is the most professional and knowledgeable person! Your company is very lucky to have her!

Love this storage location. Been a customer for over 10 years now. Every time we’ve needed an extra unit for temporary space, they’ve given us a great price and any available promotions. We rented several Uhaul trucks and trailers over the years as well. Great service.

Looking for storage. They were very helpful and nice. The prices were reasonable. The location is great, because it is right next door to my doctor.

This place was huge. Everyone there was very helpful and nice. Great location.

Very good and secure storage

Jason did an awesome job in assisting us in getting a unit! The facility is very clean and the rates are very reasonable. We appreciate the great cusomter service

Jason was great very personable and fun to talk to would definitely recommend this place!!!

Good serbice

We needed a home for our things during a move. Upon our arrival we were greeted by the property manager Jason! A professional gentleman that made my fiancé and I very comfortable about our choice in his establishment. He personally showed up to our unit, which was extremely clean in a very secure location. We were pleased to find out that there were lights in the halls for the units and cameras on our units at all times. We are very pleased to be in business with this establishment and will recommend them to everyone we know. This will be our storage facility in our future endeavors.

Great Experience renting a storage unit. Jason was very helpful in getting me what I needed and even made suggestions that saved me money. Took the time and didn’t rush the rental process. Made me feel comfortable about my choice to rent here!

Easy in and out

Extremely helpful....

The staff are extremely helpful!

Jason is an amazing and friendly manager. Very helpful and a delight to work with. I would recommend this to anyone looking for storage. It’s very clean and secure!!!!

I rent a parking space for my dump truck and it is very secure and clean. The staff is friendly and helpful. Definitely recommend it. Manuel Reyes

Pleasant clean great customer service

Quick, courteous and accommodating

Had the trailer I wanted and checkout was fast

Jason the property manager is great and very friendly. He explains in details about the cost upfront and is very informative about the process. We also chose this facility because it has easy access to highway. Security protocol is sound. Facility lighting seems adequate at night as well. I will revise my feedback once I moved in.

I can't say enough about this facility but more specifically the manager, Jason. I needed a unit very quickly and I wasn't sure of the size that would best suit my needs. I was in a really bad place and having an even worse day. Jason was very kind and personable and made sure I go the best unit to fit my needs. I will definitely be recommending this facility to anyone who needs a unit.

Storage was basic but clean

clean, safe, well lit.

Jason is helpful, great to help with questions answers issues!🌟🌟🌟🌟🌟🌟

Great location, clean, easy to access, the manager provided excellent service and was very thorough.

Jason is one of the best property managers in the state of Texas when it comes to storage the people always come first in his eyes!

Jason gave us the best service we ever had. We strongly recommend his professionalism

Is the greatest place in the world. The staff is world class I highly recommend picking move it self storage as your storage heaven. Signed a very pleased customer

Jason, the property manager here, is absolutely amazing! Very nice, accommodating guy, went above and beyond for me when I moved a bunch of office furniture into a unit. He came out to make sure everything was going smoothly (despite the sweltering 100° weather!) and provided me and the 3 guys I had with me with ice cold water. If customer service is as big a deal to you as it is to me, Jason is the guy to see!!! Highly recommend this place!

I contacted Move it self storage and a young man answered by the name of Jason he turned my horrible day I was having into a day with a smile... he was very professional, very helpful he explained everything to me in detail.... I'm really big on customer service and today I met someone like me Jason thanks for your exceptional customer service..Move it he's a keeper...😊😊😊

Awesome place and the manager Jason was very helpful and professional. I will definitely continue going here for all my future moving needs.

Had a good experience with this company preparing to move. The manager Jason helped make U-Haul reservation and suggest different boxes for household items. He called the day before to leg us know the U-Haul would be ready and when we arrived the next day it was ready to go with the dolly and we were able to pick it up quick and get to packing. He was very helpful in preparing for our move.

Jason was so awesome to us! Amazing service and fear deals 👍

The facility is very clean and very accesible, The manager Mr. Jason McReynolds is extremely nice and made the whole process of renting and moving to the unit fast, professional and all together a great experience, thank you.

Excellent service.

Jason was awesome!! What a pleasant person and super helpful. Customer service at its best! I will go here for all my uhaul needs in the future!

Jason, the manager, was great. He went over and above what he needed to do to make my experience pleasant. Maricela was very nice as well. I would highly recommend them. I checked around, and they have the best prices!