Move It Storage - Los Fresnos

The facility is well-maintained and the customer service rep was knowledgeable and helpful. I booked online and received emails indicating my storage unit was ready to go with a storage number and passcode. Unfortunately, the storage office didn't have this information. I had to provide all information again before it got straightened out. Communication between online and service desk needs tweaking.

Fernando was fantastic. Very kind and clear. Easy to do business with.

Very professional courtesy

Fernando and Julio were great, made my moving experience smooth. Would definitely recommend this place. This is my second time renting with them and both times have been great.

Fernando and Julio were great, made my moving experience smooth. Would definitely recomendable this place.

Helpful in this process

Super friendly staff!

Very friendly and knowledgeable staff. Extremely helpful!

The Los Fresnos location is 5-star. Fernando has been so very helpful to our needs. We have enjoyed doing business there.

Very friendly and professional employees , had a pleasant experience.

Quick, professional and friendly service. Looking forward to working with Fernando at Move It Storage in Los Fresnos, TX

Man was helpful. We ultimately got what we wanted. P108 was marked as R108.

The service provided by Fernando at the Move It Storage was excellent. He provided me with all the information necessary to store my RV.

Fernando was extremely helpful and friendly to check me in quickly and respectfully for my boat parking spot. So far so good. Satisfied.

It was very good service

It's an okay experience.

I am an 80 year old man and I have worked in 6 countries and 7 states and have rented a lot of storage spaces with vehicles boats and a lot of personal belongings and this is the second time I have rented from Fernando and he was very helpful and answered all my questions and I would recommend Move It Storage to anybody.

The paperwork took longer than expected but probably my fault should have call ahead in advance. My wife noticed many bees in the RV Bus parked across the aisle from our spot, very concerning probably should be looked into, hope they're not the Killer Bees. Should have told you sooner. Stan Poplawski

Kept me informed and remembered my first and last name.

Great experience and wonderful customer service!

The best ! Great service!

Top notch service!

Excellent customer service from Fernando the manager at the Los Fresnos location. Well maintained secure facility. Great place for any storage or moving need.

Excellent customer service all my needs were addressed and taken care off they make you feel like family

They staff is very helpful and the units are clean and good size, I also kept my travel trailer stored there and always felt safe

Fernando provided Great customer service!

The rental sizes are up to a foot off. Go check out a 5 x 10 unit and you will see. Electronic gate is broken. Just open during the day. If you want access after office hrs your are supposed to look around the facility to locate a part-time security; could not provide their ph # to just call. Huge hole at entrance gate; too big to avoid coming and going.

Great customer service!

it was a pleasure you did a great job

Fernando the manager at Los Fresnos was very helpful, polite and explained everything, If anyone needs storage I will definitely refer them to his store.

Excelent customer service and very clean storage rooms.

Customer service is excellent and its clean the only downside its that the measurements given are not right

The gentleman Fernando was very help explain the storage sizes and the fees great service. I would recommend this place to friends and family.

Great customer service. Got helped very fast overall great experience.

Went in to rent a 15ft U-Haul Truck but was informed it had already been rented and they were on their way for it. The manager on duty (Sat 9AM Aug 1st 2020) was so nice and went out ofnhis way to locate a truck that was within acceptable distance so that I didn't have to go looking around. Thank you!

Excellent good customer service and friendly environment the manager was very helpful.

You had what a I needed. Facility is very neat and clean.

Great customer service! Fernando, I believe is the manager, was extremely helpful and attended to all my needs in regards to a storage unit! I went in there completely oblivious of what to get and left there with what I needed! Thank you, sir!

Fernando is very professional, friendly and helpful. He throughly explained all of the options that were available and then offered his recommendations based on our needs. Thank you!

Very helpful and friendly. large area for rv parking. Reasonable prices.

I AM VERY SATISFIED THANK YOU

Very helpful.

Very nice place and service

Great experience

Service is fantastic and so helpful.

Fernando, was very friendly and made the process a breeze

Very friendly

Fernando was great personally and got me processed efficiently and on my way after dropping my boat. Great job

Fernando was very helpful and efficient when helping us select our unit

Fernando was very nice over the phone, very helpful & polite.

You guys are great and very respectful and nice

Mr. Diaz was thorough and polite. He explained everything and even physically took me to the storage so I could see it.

Phenomenal customer service !!!

Great thank you

Fernando was very helpful & friendly! I would definitely recommend Move it Storage in Los Fresnos,Tx to anyone!

Excellent service. I appreciated the courteousness of the manager and the help to arrange this storage unit quickly.

Fernando, was very helpful and professional. The unit is clean as well as the whole facility. We do need new light bulbs in the unit though.

It was a great experience!! Very clean, very friendly and always very great with knowledge of the whole facility

Awesome customer service Mr. Fernando is an awesome and ploying I will highly recommend this place to everybody I know you are fast efficient and very courteous

You have great customer service. Mr Diaz was very out going and friendly. I will recommend you all. Im very pleased with what i have.

Muy bien, excelente 👍

Great staff and great costumer service

Great customer service!!!

Customer Service was great and it is in a very convenient location.

Great customer service!!! Storages are nice and clean and well taken care of!!!

I've been using this location for storing for about three months now. The customer service that I receive is priceless. The Manager Mrs. Herrera is always accommodating to correcting whatever minor issue that may arise. This location offers very good state of the art security equipment that is always monitored. It is impeccably clean and easy to maneuver large vehicles around due to the expansive lanes for rental area access. The prices are competitive to local competition but in my opinion, the value is much more due to having peace of mind that my stored item is secure. I highly recommend this location above any other storage facility in the area for either long or short term storage.

Plenty of space for your things.

I would recommend them in a heartbeat.The staff was very courteous.

I would highly recommend this location to anyone in need of some extra space. Flor and Johnny have both been extreamely professional and accommodating to my situation, the facility and grounds are clean and well maintained. Pricing is fair and very affordable!

I am very pleased with the service your office personnel gives. Also your location is very clean . Thanks

The Storage Depot is extremely nice to work with. Had to rent 2 spaces and Flo made it go very smooth.

The Storage Depot is extremely nice to work with. Had to rent 2 spaces and Flo made it go very smooth.

Clean, cameras and gate work! Friendly service! Checked out a similar facility down the street and it was less expensive but no cameras dirty and gate not functioning.

Very respectful and ethical I am very satisfied

Very professional staff and well kept property, a great place to do business with..

Storage Depot is organized, clean and friendly. Highly recommended for all your storage needs.

We always had access to our unit without any problems and the facility was always well kept up and clean.