Storage Units at 620 Normandy Rd in Houston, TX 77015

Awesome manager Jenny!! Very friendly and patient.

Jenny was super helpful help me with everything and went above and beyond very good customer service

I was welcomed with a smile, and received great service by Jenny. I will be refurin more customers.

Jenny, had great customer service. Definitely recommend

Jenny was fantastic. She was friendly and was fast and efficient with getting me set up in a unit.

Jenny did an exceptional job. Her assistance was both helpful and timely

just want to say that this property is always so well kept no matter when I go and the Mgr Jenny is always such a pleasure to see always with a smile and always helpful

Jenny did an amazing job attending me!

The representative who helped me was amazing very knowledgeable very sincere

Excellent

Jenny is awesome she got me in and out I love her services

I recommend this place especially Maricela Ruiz who’s very attentive, she gave me all the helped I needed to rent a unit.

Everyone hates using storage and the cost can feel like you're just throwing money away. However, Jennie and Maricella made having my things in storage easier. They always gave me call with reminders to pay to help me save on late fees, send emails when the policy changes, and always provided outstanding customer service.

Jen did her thing highly recommended 🔥

Once again I went to pay my storage bill and Jenny the manager is the best always has a smile on her face she is so professional very good at her job will recommend her to all my friends and family thank you Jenny for being you 😊

On September 6, 2023, I was waited on at Move It storage by Jenny. I was really impressed she has very good customer service skills.Thanks Jenny

Jenny has great customer service skills.

Has very good customer services Marcela was great

Jenny is awesome and easy to talk to. She takes great care of her customers in a timely manner.

Jenny is awesome! She is very professional and kind. She was very helpful with all my storage needs. Thank you ❤️

Excelente servicio y la atención de Maricela es fantástica. Recomendado 100%

Jenny was amazing.Good personality.

Jenny is so sweet and awesome customer service on point.

Jenny & Mari were very helpful & professional. They went over all our options and helped us find the best deal to meet our needs.

I want to thank Jenny for all her help. Thank you for being professional and kind and helping me With all my questions and concerns. You are amazing, your customer service skills go above and beyond. I would recommend this place to anyone of my family and friends. Thank you from the bottom of my heart

Virginia Romero here at move it storage is one of the nicest hardest working ladies I've had the pleasure of doing business with. She's always so well informed on her job helpful, resourceful and a pleasure to interact with. Over the past few years that I've been renting out my storage and working with Jenny she has always made the experience easy and she really has a way of connecting with the customers!

Jenny is an amazing person, she has great customer service skills and have always answered all my questions. When I needed my end tax return information of what I have spend throughout the year she gave me the full amount with everything descriptive on it. I wish I didn’t have to leave this location because my box truck was always safe here, there is cameras everywhere and not once did anything happened to my belongings. I now moved to a home and no longer need the storage but I do highly recommend this place. Jenny one day called us to informed us we had left the box truck lights on and we were able to go back and turned them off. She keeps the location great and she’s always aware of her surroundings. I have been here for more than a year and it was awesome!!! Thank you for great service!!!

Jenny was great! She was very helpful and accommodating to our needs! 5 stars for her!

Thanks to jenny for the generous help

OMG I found this storage online and the lady from the office called me not long after. Her name was Jenny. Jenny explained to me how everything would work and how much it would be for my pro rated month. I made it there and she found us a storage close to the door and she was extremely nice the entire visit. We got caught up in talking and almost didn't want to leave. I'm so glad I found this storage with the most reasonable prices in that area and you can tell it's well kept up. Now that I meet Jenny I don't see myself changing storages anytime soon. If I move out of the unit she signed me up for yesterday 06/14/2023 and I ever need another unit this is where I will come. I can write a book about my experience at Move It Storage but I shall end it here with a huge thank you to Jenny you were a true lifesaver and I really mean that. Thanks

Ms.Jenny was soooooo nice and help me with what I need

Experience was amazing they were super nice !

Jenney the manager was a very helpful and knew the grounds very nice and knowledgeable. I would definitely recommend this place.

Jenny was so professional and very nice she sure knows her stuff she made me laugh

Went by here to look for available units. Jenny was an amazing help. We was able to get a decent price for a 10x10 storage unit. 120$ nd sum change upfront. 99$ nd sum change a month . Believe me its the best price . Very clean property, and in about out gate access to get in and jenny was very professional and fast at her service.

Excelente servicio es mi segunda vez que rento lo recomiendo sobre todo por tener personal que hablan español especialmente Maricela Ruiz que me atendió muy amablemente. Gracias .

Maricela was very helpful and nice. Excellent customer service, I will definitely recommend Move It Storage to all my friends and family.

Great experience jenny was amazing a manager that knows her stuff and keeps her property very clean

The manager women named Jenny well very helpful and so nice she help me with all my questions that I had.

From start to finish your agent Josephine based in Colorado and Jenny the manager here in Normandy Houston Texas were awesome

Jenny was so informative and polite. Well knows the product the size and which will be best for the client. Curious and friendly.

Virgina from the Normandy (Houston) store is so nice :) Love her personality

Jenny was super helpful getting us set up for our storage unit. Thank you 😁

Very secure location gates with code and no entry after 10 pm. Excellent management very easy with so much going on

Mrs Jenny is so wonderful I swear she calls you just to remind you your due date and she save my storage for me by the grace of God I love her

Jenny has been God sent. She really did a great job helping me.

I had awesome customer service, Jenny really helped me. She is kind, very friendly and knowledgeable. I love move it storage all with Jenny's help. Thank You.

Jenny helped me and she is very curtious and customer service oriented. I appreciate her!

Had my storage here for 4yrs, The staff is so awesome. Hated to leave but it was time to go.

Jenny was great

Came to pay my bill and as always Jenny was so professional and courteous, thank you!

I needed storage right away and I was provided the coverage that day. I love this place.

To Jenny and Madi, Thank yall for helping us get this app downloaded, its super convenient especially if its a rainy day or just simply dont feel like getting out! We have been doing service with yall for a year plus and have no complaints! Thank you!

Jenny was very helpful and nice she always helps me I would recommend her and move it storage to all my friends and family

Good customer service. Well positively recommend. Relocating isn't a easy task. This establishment mad me feel as if the ordeal was over . The administration leadership. Was beyond anything I expected. Simply amazing with everything. I commend yotr enavative perspective on helping others. On a scale of 0 to 10. You surpass more than anyone could ever imagine. You earned 100. Hands down. Thank you for your kindness.

Jenny was extremely helpful in my transition to moving to a different storage unit in the same property. She is a very very nice person .

I was in the process of moving and urgently, needed a storage unit. I found MOVE IT SELF STORAGE on maps. Unfortunately, I under estimated the size and they did not have the size I needed available at the time. I had just paid for the unit minutes before. When I explained my issue to Jenny, she took out the time to make calls to her manager and gave me a refund. She continued to help even though it was closing time. Thank you both.

Virginia helped me out a lot. She made sure I understood everything before I signed anything and that was great.

Gracias por darme un buen servicio y la oportunidad 😍🙏Ms.Romero

GREAT! Miss Virginia was very help and she took her time to listen to our necessity. VERY PATIENCE.

Muy bonita la atención que me dio la señora que me atendió en la oficina ☺️☺️

Friendly staff excellent customer service everything nice and clean 👍🏽

Jenny was great she got me in and leased in under an hour.

Great 👍 Customer Service and clean affordable storage building with Excellent surveillance cameras that do work.

Ms Virginia was very helpful and made it easy for me to get a storage at the very last minute. She helped me with the paperwork and had my keys and unit ready. Thanks!

Came in at the last minute needing a certain size unit. Jenny was there to help and made it happen. Very professional and great customer service!!!

Jen the manager at the Normandy Street location was marvelous. She made sure she answered all my questions. I would highly recommend her, and the location was very clean

Lin made my requiring a storage simple. She was very professional throughout the entire process. Thank you!

To whom it may concern...My name is Mrs. Gordon and I would like to let your company know that I had one if the BEST 👌 👍🏼 service I have EVER received...I had the pleasure of meeting 😀 Mrs. Jenny at your Normandy location here in Houston, Tx...She represented your company in a manner as if it was her own...Mrs Jenny was VERY helpful, professional & a ball of laughter. I was so grateful that I didn't have to deal with a dry unwelcoming attitude individual... She was Sooo sweet when walking 🚶‍♀️me to my new unit in Houston's heat at a triple high with a Great Spirit..I asked that she is personally commended & that this letter of commendation is place in her permanent file...Again Thanks 😊 for a job well done!!!

Jenny was very helpful and so nice. The process was quick all my questions answered no problems. Thanks Jenny. Very professional & courtesy

JENNY was very helpful to me She help me get the right size storage union and the price was reasonable

The customer service that Jenny provided was exceptional! She was joyful, friendly and very knowledgeable. I appreciate Jenny being patient and helpful in answering questions, all with a smile. Thank you so much!

I had the pleasure of speaking with Jenny from Move It Storage, who was so friendly, helpful and informative! She was very professional throughout our interactions and thorough in explaining the rental process. Despite the oppressive heat and her golf cart malfunctioning, Jenny took the time to give me a walking tour of the property. I appreciated her willingness and effort to provide exceptional customer service! Jenny made this experience a joy :)

I got exactly what I needed and price was awesome.Thank You

walked in looking for a storage unit and the worker Jenny was very helpful and informative

I really enjoyed meeting Jenny . She helped me find all my storage needs. Great experience thanks

Almost every day and definitely monthly, I have contact with Jenny at MoveIt RiveriaEast and each time I am ALWAYS satisfied with her service. She is the most patient, helpful and cheerful person to deal with. Best place to rent a unit at!!!!

Every time i come to pay my bill Jenny is so helpful and fast . Always a great experience

Great attitude !!!!!!

Jenny Was amazing, she really knows her stuff when it comes to storage needs. I'm going to recommend her to all my family amd friends.

Ms Virgina was so helpful, listing to my needs as for as storage , had patience with me and was just in general friendly interaction!!

I went into this storage with the amount of money I needed for the storage I reserved but once I saw it I knew I would need a bigger storage, Jenni worked with me with the money I had a made sure I got the storage size that I really needed. May God bless her. Her spirit is so uplifting and she’ll help you out in anyway she can.. Big thank you to Jenni🥰

Jenny was great and she explained everything to about the storage. Please keep up the good work

I was very pleased with the with the professional experience that I received from the Mrs. Romero . I was given a tour of the storage room and shown how to work the entry gate . I was able to purchase a lock and other items right on the spot versus having to go to a store . I was very pleased with the pricing as well . Thank you for employing and having excellent folks who represents Move It Storage . I personally rate you a five star company .

Good customer service

Friendly staff easy access

she's was very helpful

A job well done

The experience was great, the young lady was very helpful and answered my questions without hesitation

Jenny is surely great love her personality attitude and she's very professional it helps a great bit I'll be more than happy to recommend Moving storage to any and everyone I know

Jenny is surely a jewel she's professional and very helpful love her attitude love love love her I'll be more than happy to recommend moveitstorage to any and everyone that I know

I definitely recommend this place to all my friends and family! I spoke Jenny the manager and she was so helpful and kind. Greeted me with a big smile and always so friendly! Thank you for being so kind.

Jenny took time and explained about the space and cost. She walked the grounds showed ..me how 2 get in out of build. How rent is due first of month.

the person in the office was really nice and nice customer service

This is the first time that I have rented a storage unit. The Representative put me at ease. She was very friendly and assured me that the 10 x 30 unit would hold all of my possessions by showing me the example. When I returned and didn't know how to open the storage door, she explained it in detail. I really appreciate her professionalism and friendliness. Thank you

Very great customer service, knowledgeable and thorough. I would recommend this storage most definitely 😊

I have to say this place is awesome!! The customer service Maricela gave me was phenomenal!! She listened to my questions and concerns, walked me into different options so I can get the best storage lot I needed. She was attentive and gave me the security I needed to leave my belongings in their location. I called many other storage lots but they didn’t give me options like Maricela gave me. The place and location are great, I would definitely recommend this place to many others.

Polite and helpful

Estoy muy contenta y agradecida con el servicio que me prestó la Sta. Maricela, ella es muy amable y muy profesional, es rápida y muy comunicativa, me mostró los espacios que deseaba mirar con mucha voluntad y además logró venderme otros artículos que necesito para colocar mis cosas seguras y protegidas. Su trabajo es excelente. Gracias Maricela.

I have been renting my storage space at Move It Self Storage, Riviera - Houston, TX location for at least 2 years. I have had a wonderful experience with the management and staff who are very professional, listen to customers and very courteous with their highly excellent service. The storage is clean and very well kept with very good security, an amazing place. I'm very happy the location has been able to accommodate my property very well including my vehicle, which is rare to find. I highly recommend them.

Ok place to go

Excellent facility

Been here for yrs, through the hurricane and all.

Found the storage location online and on visiting I was welcome by very friendly staff who showed me around and looked at different options. The storage facility is very clean and secure and the price, wow is very affordable. Also the facility is well managed and organized. I would recommend anybody whose looking for storage space especially is you need spacious space.

It was OK but it needs to be adjusted a little bit.

The best customer service ever, nice and clean place.

Economical, great gate access, great customer service. Don't get the insurance it sucks!

Excellent Service!

Dora Gomez, was very helpful,out going and very respectful,she was a great help on getting my storage....Will rent again

Needed storage for 2 weeks. Good prices! Friendly employees but always busy.

They have pretty good prices and their facility is kept clean and great customer service.

Cleans and secure

I was able to move in that day and will recommend to anyone that needs storage. The employee was great and helpful with picking the perfect size for the right price.

Move It Self Storage- Riviera East has definitely helped me out. I would definitely say that this location is ideal for me, especially when I live between two cities. The management there made me feel that my belongings are secure no matter where I'm at.

Although the building was extremely hot due to the A/C being out, the experience was nice. The clerk Ms. Ingrid was so personable and inviting. She even helped me choose the right size unit for me. She could've easily given me the bigger unit and charged me extra, but she didn't. She even told me about a special they were having so I didn't have to pay the full 1st month's fee...which really came in handy due to my situation. I would refer this place to anyone...this bigger companies are rip-offs and are only in it for the money! Keep up the good work!!