Move It Self Storage - Grand Prairie

Personnel was very friendly and ready to help; but units need more maintenance

They very helpful and nice costumer service I recommend 💯 08/24/2021

Great and friendly service.

The office was very helpful in informing me that since we would have a semi moving our households, we would need to rent a space that has easy access. That was much appreciated as it would make it easier for the movers.

Finding the unit and renting it online was very easy and the website is accurate and user friendly. The process of getting all the paperwork was very quick and easy. The prices are great compared to other storage facilities close by. The owner is very attentive and kind. Overall great experience!

Customer service is exceptional! I recommend using this storage!

Great staff...

Una experiencia que trae confianza. Servicio de exelencia, magnifico servicio al cliente Exelente ubicacion. Gracias por brindar este servicio a nuestra comunidad

Laurie was very sweet and very professional.

I'm very satisfied and the person that helped me out was very very nice

Man my experience at Move It Store was the best experience I've had with a storage company. The property manager Laurie was kind, courteous and very knowledgeable, and she answered all my questions with no hesitation. I'm saying that cause I went to a couple of other places and they had to call there manager or someone else for the answers. Oh and if anybody ever ask me if I know a good storage place in the Grand Prairie area, Move It Storage is my answer.

Laurie is amazing took care of us very well. Would recommend others to use this storage company

Exceeded my expectations. This is my second time using them. This time around, when I went in to reserve my storage, I went on a cold day and without hesitation Lori took me to see units and had me set up quick. She was very knowledgeable and friendly. Definitely recommend!!

So far this has been a great experience. I could have used a little more information on using the keypad for both entry and exit but I was able to figure it out.

The consistent, friendly and prompt approach; besides the thorough knowledge the property manager possesses make each visit an enjoyable time.

Always courteous, professional, on time and attentive to my storage needs!!

Staff is friendly

This is a very nice storage facility, I like the fact that it has lights on the inside of the halls. It's very clean and kept up.

Convenient, friendly customer service, reasonable rates and climate controlled units.

Great experience!!! LAURIE TARTER....ABSOLUTELY AMAZING!! She made this experience so smooth effective and definitely professional!!!! 5 stars for Laurie!!!

I had difficulty getting out. The gate wouldn't open.

I had difficulty getting out. The gate wouldn't open.

Customer service was the best!! Very helpful and friendly..😊

The process was so easy to reserve and move in next day! The gentleman in the front was very polite and helpful. The unit is very affordable and clean and convenient.

I am in need of storage space and after doing some searching on the Internet and looking around town for storage places, Move It Self Storage had competitive prices and the lady who answered the phone was very polite and cheerful. That interaction led us to go and check out the storage units. Laurie, the manager, was pleasant, polite and explained the packages and storage choices. Her enthusiasm, friendliness and good customer service made it easy to choose this place. The unit I chose was clean and ready to move in items. They have a variety of sizes and price ranges.

So friendly and helpful

Rates going up and up...staff is great tho

Rates going up and up...staff is great tho

Kept it pretty simple and fast. Price is the cheapest in town.

I like that I don't have to worry about my valuables and that my concerns are theirs. Thank you Guys !!

I have always used Public Storage when having to store things. And would have problems with gate not opening when trying to leave, or gate was not even shut with office closed after hours. Each time I would try to talk to manager it was a joke getting a call back. I would have to watch for their car there to corner them to talk about not being happy with gate, bugs or lighting being out. And they charged me to make payment online also. My family chose Move it to use this time while I was hospitalized for over 30 days to store my stuff as I was looking to move anyway. At Publuc it was a hassle to have someone make payment or add them to my account. Here it was in daughter's name and transferring to mine was simple and easy. Had one issue with door locking and not letting me in, which Laurie showed up to fix right away. If I call or e-mail them I get a response within that hour if not sooner, and giving me a extra couple days before late charges start is nice. Other places charge late fee on 2nd of month, but if you call to let them know, she will work with you. And having on site security on weekends makes me fell safer here. It is not just someone living in office that you never see walking about as you do here. Prices are good here and it stays clean. Good staff, good prices with good service. Thanks for caring.

Good service

Good service

Best Place In Town To Store Your Valuables, Been There For Years, I Love It, n Management Excellent.

I love the service when I go in she says hello how is your day. The best customer service I have had in a long time. She goes out of her way to do what needs to be done. Back up at 10 Stars I would that is how wonderful she is.

Great place and the manager is great

Customer service really good, I use this storage place right now and they are really good and honest:)

The manager, Laurie, was VERY helpful and friendly. She notified me that I had locked my unit incorrectly. The lock was on it but in the open position. VERY much appreciated !! Unit was very clean and the cost was much cheaper than our previous storage facility.

Small place but good service

Ok

Ok

Great manager and facilities are nicely secured, prices are reasonable for the area.

Staff is friendly, they will work with you. The storage units are clean, the employees are friendly and helpful.

Quiet place. Hidden off the main path. Which is nice

Great customer service.