image of Coronavirus Disease 2019 (COVID-19)

The Centers for Disease Control and Prevention (CDC) has provided important information in regards to the COVID-19 pandemic. Please visit the link below to learn how to protect you and your family.

https://www.cdc.gov/coronavirus/2019-nCoV/index.html


March 25, 2020

To Our Valued Customers,

Move It Storage has been working daily to ensure the safety of our customers and employees during the national health emergency. Authorities at the federal, state, and local levels for each of our six states of operation continue to recommend extreme caution, social distancing, and limiting interpersonal contact.  Our company website will be updated regularly as the situation develops.

Please continue to visit this page to view our current operational policies regarding the national health emergency.

Due to the escalating state of events, we have determined that the safest course of action for all involved is to temporarily close our offices to the public. Effective Monday, March 23, 2020, all Move It Storage offices will be closed to the public until further notice.  Move It’s friendly and professional employees will be available to assist you remotely by phone, email, or chat through our website. During this closure, our employees will still be working on the property in a non-customer facing role to ensure that daily property functions are completed.  Please note that this closure will include a closure of any public restrooms that may be present at the location.
 

Gate Hours
Although the offices will be closed, Move It wants to ensure you have safe and secured access to your goods during this time.  Until further notice, all electronic access gates will have reduced hours, being accessible from 7am-7pm CT daily.  These reduced gate hours will aid in maintaing a safe and secure facility during a time of reduced office hours for Move It staff. 

 

Payments
Storage payments can be made via the following methods while our offices are closed:

Check or Money Order

  • Can be dropped off via the mail slot or drop box at the property
  • Can be mailed directly to the property 

Credit Card

  • Online by visiting https://www.moveitstorage.com/payment
  • Through the MyStorPal mobile app.  The MyStorPal app can be downloaded to your mobile device through the links below:
  • iTunes  
  • Android  
  • Over the phone by calling us directly at the property and selecting the payment prompt.

Beginning on March 23, 2020, Move It will no longer accept cash payments.
 

Customer Assistance
Customer assistance will be available by phone, email, and chat through this closure. Managers will be working remotely to assist customers during this time, and our call center is available from 7am-10pm CT daily. We ask for your patience during this time as remote operations for Move It and many other businesses may lead to longer hold times.

 

Storage Unit Rentals
Despite the office closure, units at Move It are available for rent online 24/7.  Please visit the location’s page on www.moveitstorage.com, select your desired unit for reservation, and complete the payment and lease directly online.  Units may also be rented by phone by calling the location directly and talking to one of our site managers or call center agents.

We apologize for any inconvenience that these office closures may cause our customers.  Move It remains committed to protecting its employees and tenants, as well as our property’s surrounding communities, by taking these necessary steps to prevent further spreading of this disease.  We hope that you and your family are safe and well during this event.
 

God bless you,
Move It Storage

 


March 27, 2020

We would like to provide you with additional information and ways to cope with our ever changing temporary way of life. Rememeber if you do need to venture out for essentials items, practice social distancing to keep you and loved ones healthy.

Older adults and people with exsiting medical conditions are at a higher risk of having complications from COVID-19.